Good to know

Information Service

Prices and payment

The room prices are per day – excluding local tax.

The apartment prices are per apartment and per day, excluding local tax and excluding final cleaning.

In some rooms there is the possibility of an extra bed (price on request). Children’s discounts only valid in extra bed in parents’ room.

Please note: we do not accept credit cards, payment by bank transfer e-bancing or cash on site.

In case of a binding reservation you will receive a confirmation email with all the information regarding the deposit and further information.

The remaining payment is requested 3 weeks before arrival by bank transfer or in cash on site.

Local Tax

The local tax is per person/day and will be charged extra. currently € 2,05 per person/per day

Short Stay Supplement

We charge a surcharge for a stay of up to 3 days.


Check-in starting at 3:00 p.m. or upon agreement (if you arrive after 6:00 p.m. please notify us by telephone). Check-out by 10:00 a.m.

Internet Access

WLAN is included in the price.

Child’s Crib

For the little ones, we can gladly provide a child’s crib upon request. There is also a high chair available – please notify us.

Cancellation Conditions

Our cancellation conditions are accordance with the Austrian Hotel Regulations.

  • up to 3 months prior to the arrival date free of charge
  • 3 months until 1 month prior to arrival 40% of the total stay price
  • 1 month until 1 week prior to arrival 70% of the total stay price
  • 1 week prior to arrival 90% of the total stay prices

Travel Cancellation Insurance

Something unexpected can always happen – we recommend taking out travel insurance.